Terms and Conditions
RETURN POLICY

Last updated May 20, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Fraud Doctor LLC
Attn: Returns
1936 Bruce B Downs Blvd  
Suite 333  
Wesley Chapel, FL 33544  
United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS    

The following items cannot be returned:
 
     ●     Trial subscriptions   

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
  
     ●     A 5% restocking fee will be charged for all returns in excess of $1,000.00.     
     ●     Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
(813) 426-3208 
risk@sotascores.com 
SMS POLICY
Last updated: May 22, 2023

By accessing and using this site, you agree to by texted through our customer management system (CMS) for general marketing and appointment reminders and our support system (direct through RingCentral) for technical support scenarios to allow us to respond to questions and provide answers to general questions.

Message and data rates may apply.

To cancel SMS messages, include "STOP" in the message and your account will be placed on the do not message list. If this does not occur in a timely manner, please email support@sotascores.com with the subject line of "Opt out of SMS messaging" from the email associated with your account.
CONTACT US
In order to resolve a complaint regarding the Site or to receive further information regarding the Site, please contact us at the following mailing address:
email
Lockbox Mailing Address:
     Fraud Doctor LLC
     1936 Bruce B. Downs Blvd.
     Suite 333
     Wesley Chapel, FL 33544-9262
     United States
          RE: Šóta Signal Analytics
contact_mail
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Phone: +1 (813) 426-3208
Šóta Scores

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Contact

risk@sotascores.com
Tampa, Florida, United States
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About

Šóta Signal Analytics is a software-as-a-service that produces Šóta Scores on a given organization, providing an early warning for the risk of material misstatements due to possible fraud (intentional) or mismanagement (unintentional). Šóta's market category is reporting veracity, which means discovering the risk of inauthentic financial reporting.

Legal

By accessing and using this site, you agree to our Terms & Conditions. Terms and conditions, features, support, pricing, and service options are subject to change without notice.

Šóta Signal Analytics and Šóta Scores  are trademarks of Fraud Doctor LLC. Fraud Doctor ® is a registered trademark with the United States Patent & Trademark Office #5,987,604 . Copyright by Fraud Doctor ® All rights reserved. Registered with the United States Copyright Office.  


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