Customer Experience Internship

We are seeking a candidate to design and execute our customer experience (CX) strategy. The following are ideal:

• You want to be a part of a start-up that is changing how risk is integrated across many different markets
  
• You want to be part of something that has never been done before (pioneer: challenging and rewarding experiences)
• You have an interest in ensuring our products are customer-centric
• You consider yourself to be a creative person with analytical skills
• You can brainstorm with a team and execute tasks by yourself
• You meet deadlines
• You can be given a desired outcome by management and can see the steps you need to take to get there
  
• If you need help in the execution of the approved plan, you will ask for it
• You are comfortable with being focused on the path before you, yet can be flexible, when needed
• You like learning new things

You have the ability to operationalize CX frameworks and the automation of the full customer journey:

• the creation of marketing funnels 
• integration with sales funnels
• sales contracting and transactions
• customer on-boarding
• customer support framework
• customer farming
• customer feedback to provide us with the Voice of the Customer (VOC)
• documentation for automations

Competencies in the following tools required:

• Calendly 
• Click-Up
• Google Ads 
• Google Analytics
• Google Search Console
• Google Tag Manager
• Ontraport
  
• Slack
  
• WordPress
• Zapier

The following requirements apply:

• This is a remote position; and
• Only candidates and companies based in the United States will be considered.

Complete the form below with your credentials and qualifications to let us know you are interested in applying for this temp-to-perm (temporary to permanent), internship position.

(Job Number SSA-20211207-TTP)

Course Conversion to Ontraport

We are seeking a contractor to convert our online training courses from a current platform to Ontraport. The courses include:

• videos
  
• text
  
• short lesson quizzes
  
• exam (must pass with at least X% to receive course credit)
  
• course completion certificate for CPE / CLE credits 
• drip access not required

The following requirements apply:

• This is a remote position; and
• Only candidates and companies based in the United States will be considered.

Complete the form below with your credentials and qualifications to let us know you are interested in applying for this short-term, contract position.

(Job Number SSA-20211116-STC)